Skoots

You can order from the website or you can call us to place your order 01249 822 222.

We accept credit cards, debit cards, PayPal, Google Pay and Apple Pay.

Once you have completed your order, you will receive a confirmation email and invoice followed by regular updates on despatch and delivery.

We will send your order by the most efficient method. However, certain sizes and weights may require specific carriers to be used.

Delivery within the UK mainland is free for orders over £250. To Northern Ireland and some Parts of Scotland the delivery charge is £15. Postcode restrictions apply so please check. Orders can be collected for free from our warehouse in Calne.

Orders to specific destinations in Europe (listed below) are free for orders over €300.
We currently deliver to Cyprus, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Solvenia, Spain and Sweden.

Palletised freight – Items too heavy or large to be transported by standard shipment will be sent by pallet. If this is the case for your order, you will receive a freight quote. You may need to provide assistance for unloading individual items over 30kg.

For website orders the lead time is 2 to 3 days.

Skoots® are manufactured by BIL in house at our sites in Calne, Wiltshire. This includes all of the welding and assembly which gives us total control over the quality of our Skoots®.

Yes. Skoots® are easy to manoeuvre. The four, smooth-running swivel castors have precision bearings for minimum rolling resistance. They allow for 3600 rotation of heavy loads offering precise manoeuvring and controlled steering around corners and obstacles.

Skoots® castors are fitted with industry leading four-way directional locks giving ultimate control in tight spaces and on floors with a gradient. This means that doorways, corridors and similar restrictions can be negotiated easily and safely.

Yes. All spare parts, including casters, jacks, straps and toe plates are available on the website.

Rams are hydraulic jacks. These can be replaced in many cases but could possibly reduce the lifting weight in some cases. Please call us on 01249 822 222 and we will be happy to discuss your options and offer advice.

We offer back to base servicing. This will depend on the age of the Skoots® or jacks. As part of service process, we will inspect the Skoots®, and then offer a quote on any repairs necessary. We will then wait for authorisation from the customer before proceeding with the repairs. You can get more information on Skoots® servicing here

Skoots® are ideally designed to be used on flat, smooth surfaces like those found in warehouses or on tarmac. If you need to move items across rougher terrain, please contact us for advice and guidance on what is practical.

Yes. All Skoots® are tested and certified by an independent testing authority.

Our catalogues are all available from the catalogues section of our help centre or you can call us on 01249 822222 to request a copy.

Yes we do. Please call to arrange a demonstration on 01249 822 222 or complete our online booking form https://www.bilgroup.co.uk/help-hub/contact/

The hydraulic jacks or rams are equipped with a PRV fitting which prevents the Skoots® from working if overloaded. For instance, if the jacks are set to 2T and you have a 3T product on the Skoots®, when you try operating the jacks, they will refuse to lift it. So, although you can physically overload the Skoots®, you won’t be able to operate them in this instance.

Heavy duty straps are supplied to fasten the load tightly to the Skoots® to prevent the load slipping or sliding as it is moved. This enables Skoots® to transport heavy, bulky items across a range of terrains without the load shifting.

Skoots® should always be stored upright due to the hydraulic oil in the jacks. If they are stored horizontally, there is the potential for oil to go into areas of the jack that it shouldn’t which can then cause problems.

Our Skoots® are supplied with two heavy duty straps but it is possible to purchase extra straps, from our website, if these are required. These come in two lengths- either 2m https://www.bilgroup.co.uk/product/2-metre-skoots-securing-strap/ or 5m https://www.bilgroup.co.uk/product/5-metre-skoots-securing-strap/

Skoots® are a hydraulically controlled, portable moving system. They enable products to be lifted from the floor, using hydraulic jacks and onto castors which allows safe, easy movement in any direction. Skoots® lift loads of up to 5000kg, with the ability to accurately and precisely position items, using the four swivelling castors and hydraulic jacks.

The warranty on frames and toe plates is 5 years. For hydraulic jacks and casters, the warranty is 12 months.

We use Varpress 68 hydraulic oil in our jacks.

Directional locks and brakes are slightly different. Directional locks will lock the castor in one direction whereas brakes would lock it off completely. We don’t use brakes for safety reasons: for example, if castors are locked on an incline there is the danger that the weight of the load could cause a brake to fail and the load to slide.