Help Hub / FAQs / Materials handling


Materials handling

+ I need something bespoke – can you cater for this?

One of our company virtues is innovation; another is flexibility. Both of these fit hand in hand when being able to provide bespoke requirements. We always do our best to offer the complete sack truck solution for your business and one that will fully cater for your needs. You may benefit from a more in-depth discussion with one of our representatives about such requirements so please feel free to contact us.

+ Can I fit spare parts myself?

Replacement wheels can be fitted at a later date if required. Our group of companies incorporate one of the biggest castor and wheel manufactures in the UK so we can offer a very competitive price on spares with next day delivery.

+ Who manufactures your equipment ranges?

We manufacture the majority of components and products in house or otherwise via an approved UK based partner who has been carefully selected and audited to ensure consistent high standards and that products conform to our selected designs.

+ How do BIL Group keep consistent quality throughout the range?

BIL Group operate to ISO9001:2015 standards and have multiple systems and processes in place to ensure we operate to the highest levels. On the BIL Equipment range we only use the highest grade materials available. On assembly we have highly skilled operators on site who check all components before fitting.

Components are also checked when they arrive from production and we also perform random batch spot checks on a monthly basis to ensure nothing is missed!