Castors & wheels

All of the load capacities in our catalogue or on our website are dynamic load capacities. Unless otherwise stated they are all based on a 4km/h walking pace. We are able to offer castors for higher speeds in certain ranges which can go up to 16km/h for towable loads. If your application is static, we would add 25% to the load capacity.

Yes – our castors are manufactured at our site in Calne, Wiltshire.

We offer zinc plated, stainless steel castor with a metal finish and also a range of black painted castors. We can offer certain of our castors in different colours as a bespoke option based on a minimum order quantity. Please call us and we will be happy to help you 01249 822222.

Yes you are able to buy replacement wheels. Make sure that you measure your wheels accurately to get the correct size. If you are not sure which size to buy, please complete one of our specification forms or contact us 01249 822222 and we will be happy to help you find the wheel you need.

Yes you can.

It depends on the sizing of the tyre but with standard wheels, it would often be cheaper to replace the wheel. For a quotation to rebond your tyres Please call our sales team on 01249 822222. We will ask you for these measurements: tyre diameter, tread width and diameter of centre core.

Our catalogues are all available from the catalogues section of our help centre or you can call us on 01249 822222 to request a copy.

All of our products are shown in the catalogue and on the website. We do not have a showroom but it is possible to arrange a visit to our Head Office in Calne.

Yes – we are able to offer bespoke products. Please call us on 01249 822222 to discuss your requirements. We’d love to hear from you.

These are available as separate items and can be added to your order. See our extensive range.

Yes. Our external sales team can visit your site, discuss your requirements and run through the options available. They can also bring samples to your site for trial. This service is available for customers who are looking for a large quantity of products. Please call to arrange a demonstration on 01249 822222 or complete our online booking form.

We offer black, grey and blue rubber tyres and red, blue and green polyurethane tyres. In some of ranges, we can offer any colour – please call our sales team on 01249 822222 to discuss your options.

No. BIL jacking castors are rated differently to other castors. They are designed to lift a load off of the floor and therefore each castor is liable to carry half of the total load. To avoid any potential overloading we advise that each BIL jacking castor should have a load capacity of at least 50% of overall load capacity. You can work this out by adding the weight of the trolley to the maximum load and then dividing the total load by 2 to give the capacity of each jacking castor.

You will need to measure the tyre depth and rim diameter. Simply input your measurements (in inches) for your tyre depth and rim diameter into our tyre calculator and we will suggest wheels of an appropriate size.

Castor expanders are used to attach your castor wheels to hollow metal tubing (either square or round cross-section). They are often used in trolley and cart legs.

You can simply call us and our specialist team are ready to help you. Just call 01249 822222 to discuss your needs. If you require help with measurements, you can call us or complete the enquiry form on the website.

If you speak to us we can advise you and also we will check to see if we have something suitable that isn’t on our website and/or look to manufacture this for you.

This depends on the configuration and takes into consideration the effect of uneven floor surfaces which can affect the castor share of the total loading. It also accounts for the possibility of one, or more, of the castors potentially lifting from the floor. For safe working, we calculate the load rating:

• for a 4 wheel configuration: Each castor has the capacity of 33% of the total load (divide the total load by 3 to give the load capacity of each castor)
• For a 3 wheel configuration: each castor has the capacity for 40% of the total load (divide the total load by 2.5 to give the load capacity for each castor)
• For a 6 wheel configuration: each castor has the capacity of 50% of the total load (divide the total load by 2 to give the load capacity for each castor)

See our configuration guide for further information

This depends on your application. We offer plain bearings which are good for light duty or wheels that get washed down a lot. A roller bearing option makes things easier to manoeuvre. The best option is ball bearing but this is more expensive and is suitable for heavier applications.

Power towing can put a greater stress on castors (compared to manual handling). Our specially designed internal and external towable castors can run at speeds up to 20kph and will meet the needs of the most demanding applications.

Our spring-loaded power towing castors are specially designed internal and external towable castors can run at speeds up to 16kph.

Towing castors can be used in many different situations – from inside car plants to on snow ploughs so please call us on 01249 822222 to discuss your needs and we will help you find the most suitable castor for your application.

Ergonomic means that something has been designed to be effective, efficient, safe and comfortable for a person to use in the workplace.

Shore hardness is a scale that measures how hard or soft a wheel is. Rubber will have a lower shore rating than polyurethane or nylon which are much harder.

A drive wheel is driven by a motor and the force created causes other wheels to move.

A parking jack is similar to a truck lock. It is normally used in conjunction with heavier duty fabricated castors and is not designed to lift any load but to act as a brake mechanism. You would use a number of these around your unit as a safety element. An example of this would that the parking jacks are used to lock staging in place while work is being carried out on an aircraft but can also be released to allow the staging to be moved into different positions.

Both nylon and polypropylene are types of plastic. Nylon wheels are stronger and can cope with a heavier load than polypropylene but they can also be more expensive. Nylon wheels are porous and can absorb moisture if left in standing water.

A fabricated castor has been welded together whereas pressed steel has been pressed from a sheet of metal. The fabricated castor would therefore be thicker and thus more suitable for heavier loads.

Plain bearing – is just the centre of the wheel with nothing in it.

Roller bearings or needle roller bearings is a plastic casing that has metal pins going round it. This makes the wheel easier to use.

Ball bearings comprise of little balls in a metal shield, with a rubber or steel seal. These bearings will last longer, take heavier loads and make everything easier to move.

We stock an extensive range of castors and wheels. Please see our castors by category here and our wheels by category here.

Swivel wheel brakes which locks the swivel head and the wheel. On some range we offer a wheel only brake.

The best castors for noise reduction have soft rubber wheels. We recommend 55 Shore A or 65 Shore A.

One advantage of a twin wheel castor is the weight handling capacity. A twin wheeled castor will handle more weight than a single wheel. This also means that you could use a smaller twin wheeled castor in place of a larger single wheel castor if the load height is a concern.

Twin wheel castors rotate independently which makes turning, changing direction or reversing much easier and makes it possible to manoeuvre heavy loads with less effort.

We recommend a pneumatic or very soft wheel for use on uneven, rough ground or surfaces as these will absorb some of the impact.

The tread width is the width of the tyre or wheel. The hub width is the width of the hole where the wheel fits on to a bolt or axle. https://www.bilgroup.co.uk/product-specification-input-sheet/plain-bore-wheel/

A product data sheet is available for all products on the website. When you are on the individual product page, you will see the option to download the PDF data sheet.

In order to access the drawings, you will need to sign up for free CAD access. Please complete the registration form online or call us on 01249 822222 to arrange this.

The choice of which is better really depends on what they will be used for. Pneumatic tyres offer a smooth ride, capable of cushioning bumps in the ground and generally take less effort to get from one place to the next. However, there is the possibility that the tyre might puncture or lose pressure.

Puncture proof tyres on the other hand are solid and don’t suffer from going flat and are always ready to use. They are less able to deal with soft or rough ground, transmitting every bump you go over and prone to getting stuck in the mud.

Please see our guide about the advantages and disadvantages of pneumatic and puncture proof tyres.

Yes this is possible on our fabricated castor ranges. The directional lock can be retrofitted as long as it doesn’t interfere with the brake.

A fixed castor does not normally require a brake as it is not moving. As standard, our fixed castors do not have brakes but it is possible for us to fit these if required. Please contact us on 01249 822222 and we will be happy to discuss your requirements.

Our zinc plated and stainless steel castors for high temperature applications which go up to 400C. See our full range here.

Yes we have a range of castors designed for use with mobile steps.

We offer a range of anti-static and electrically conductive castors in stainless steel or zinc frames. Our anti-static wheels generally have resistivity ratings of below: 10̂^6 Ohms and our electrically conductive wheels have a resistivity rating below 10^4 Ohms. Please see our anti-static range here and our electically conductive range here.

Our ergonomically designed range of wheels and castors feature effortless rolling with a very low push-pull effort required to move heavy loads. See our ergonomic castors.

We offer a wide range of castors that do not mark the floor castors. For non-marking castors select grey rubber rather than black rubber. Alternatively, choose from our polyurethane and nylon ranges which are also non-marking.

Our range of castors that are suitable for high temperature applications are suitable for use with industrial ovens. The temperature range for these castors is -40C to 400C. See our full range here.

We offer a range of castors with foot guards.

We also offer foot guards to fit a range of castor sizes.

If you need a bespoke foot protection guard manufactured? Contact us today on 01249 822222.

We normally offer zinc plated jacking castors as standard. We can manufacture stainless steel jacking castors if they are requested. Please call us on 01249 822222 to discuss your requirements.

Yes – we have our Shipping Containers Castor range. These will easily and safely move containers weighing up 28,000kg. This is a link to our Shipping Container Castors.

Yes – this is called a directional lock. We supply these on the majority of our castors. It is also possible to retrofit a directional lock if required.

We offer castors that are suitable for use with autoclaves. We would need to know more details about your autoclave and how it is being used before recommending the castors that you will need. Please call us on 01249 822222 and we will be happy to help you.

Our stainless-steel castors are all grade 304 which is an industry standard. We can offer grade 316 on request which is less corrosive than grade 304 but more expensive. Please call us on 01249 822222 to discuss your options.

A top plate has four bolt holes – one in each corner to spread the load. This type of fixing is suitable for heavier duty applications and is unlikely to become loose.

A single bolt hole fixing is limited to loads of up to 500kg and is fastened directly through the centre.

The heaviest duty castor we offer as standard has a rating of 11,500Kg per castor.  However we have just introduced our specialist ISO Container Castors and they can move weights up to 28,000kg. We are also able to offer bespoke options if non of our standard ranges give you the load capacities you require. Please call us on 01249 822222 to discuss your individual requirements.

Compression starts at 20Kg. The compression at 75Kg is 48mm.

A truck lock does not have a load capacity rating as it is not used to take the weight. It is used in conjunction with castors that are on the trolley and is in the middle of two wheels. It is engaged by pushing down with a foot and acts as a brake and is not load bearing.

We have a range of wheels specifically designed for high temperature applications.
View our high temperature wheel ranges here.

We would recommend two options. Firstly, a 55 Shore A rounded elastic wheel on an aluminium or a nylon centre that is fitted with a ball bearing. This range was originally designed for the flower industry in Holland and because it is so soft it reduces most of the vibration when travelling over rough ground.

We also have a pneumatic option where air can be released, reducing pressure and so making the wheel more bouncy. The best castor will depend on your application so please give us a call on 01249 822222 and we will be happy to discuss this further.

Our grey and blue rubber tyres are non-marking. You can see them here;

https://www.bilgroup.co.uk/product-category/wheels/grey-rubber/
https://www.bilgroup.co.uk/product-category/wheels/elastic-rubber/

Our polyurethane and nylon ranges are also non-marking.

https://www.bilgroup.co.uk/product-category/wheels/polyurethane/
https://www.bilgroup.co.uk/product-category/wheels/nylon/

Yes, we do. Please place your order through the website https://www.bilgroup.co.uk/ or you can call us to place your order 01249 822222.

Potentially yes. Please contact our sales team on 01249 822222 to discuss our possible discounts.

You can order from the website https://www.bilgroup.co.uk/ or you can call us to place your order 01249 822222.

For website orders, please allow up to 3 days from the order date. Next day delivery is available for some items, please contact our sales team on 01249 822222 if you wish to discuss this.

We will send your order by the most efficient method. However, certain sizes and weights may require specific carriers to be used.

Delivery within the UK mainland is £5.95 for orders up to £20, £8.95 for orders up to £250 and free for orders over £250. To Northern Ireland and some Highlands of Scotland the delivery charge is £15. Postcode restrictions apply. Orders can be collected for free from our warehouse in Calne.

Orders to specific destinations* in Europe are free for orders over €300. Below €300, a variable courier charge is applied depending on the weight of the order being shipped.

Palletised freight – Items too heavy or large to be transported by standard shipment will be sent by pallet. If this is the case for your order, you will receive a freight quote. You may need to provide assistance for unloading individual items over 30kg.

This is stated within our terms and conditions:

If you are a consumer then for most Goods (other than Bespoke Goods, except at our discretion and subject to clause 5), you have a legal right to change your mind and cancel the Contract within 14 days (beginning on the day after you or someone nominated by you receives the Goods) and receive a full refund. Advice about your legal right to cancel is available from your local Citizens’ Advice Bureau or Trading Standards office.

To cancel the Contract please contact us by phone, email or post. Please provide details of what you bought, when you ordered or received it and your name and address. You may also complete and return the cancellation form available on our website at https://www.bilgroup.co.uk/help-hub/contact/, however this is not obligatory.

If you cancel the Contract after Goods have been despatched to or received by you, you must return them to us in their original packaging wherever possible without undue delay and in any event within 14 days of telling us you wish to cancel the Contract.

We will pay costs of return if the Goods are faulty or misdescribed or if you cancel the Contract because we have told you of an upcoming change to the Goods, an error in pricing or description, a delay in delivery due to Events Outside Our Control (see paragraph 12 below) or because you have a legal right to do so as a result of something we have done wrong. In all other circumstances you must pay the costs of returning the Goods to us.

We will refund you the price you paid for the Goods but may make a deduction to reflect any decrease in value of the Goods if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the Goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount. We will make refunds to you by the same method you used to pay for the Goods.

We accept credit cards, debit cards, PayPal, G pay and Apple pay.