FAQs Category: BIL Group

Yes they do! Our ranges come with a 12-month warranty as standard.

If you feel BIL is right for your business (we can’t find a reason it wouldn’t be!) then yes we do provide account facilities!… Continue reading Do you offer account facilities?

We accept credit cards, debit cards, PayPal, G pay and Apple pay. You can also spread your cost with 3 interest-free payments through Klarna.… Continue reading What payment methods do you take?

This is stated within our terms and conditions.

For website orders, please allow up to 3 days from the order date. Next day delivery is available for some items, please contact our… Continue reading How quick is your delivery time? Is same day delivery available?

Potentially yes. Please contact our sales team on 01249 822 222 to discuss our possible discounts, or sign up to our email list for… Continue reading Do you offer discounts?

Yes, we do. Please place your order through the website in the normal way, or you can call us to place your order on… Continue reading Do you accept overseas orders?

Yes. Our external sales team can visit your site, discuss your requirements and run through the options available. They can also bring samples to… Continue reading Do you offer site visits to help with my requirements?

Yes – we are able to offer bespoke products. Please call us on 01249 822 222 to discuss your requirements. We’d love to hear… Continue reading Do you offer bespoke products?

We will send your order by the most efficient method. However, certain sizes and weights may require specific carriers to be used. Free collection… Continue reading How will my order be delivered and how much will I have to pay?